We are working solely based on the Austrian Forwarders’ Standard Terms and Conditions (AÖSp) in their respective latest version, and based on the corresponding general transport, transshipment, storage and port terms and conditions of those haulage/freight operators represented or commissioned by us and the applicable port terms and conditions.
Our invoices are due immediately, payable without any deductions. If the payment term is exceeded we will charge default interest according to Forwarders’ Prices for Commercial Goods. Payable and actionable in Linz, Austria. Payments will be credited on freight and expenses first, on custom duties last.
Complaints can only be taken into consideration if submitted immediately.
On invoices with customs, import turnover tax (EUSt), the instructions on the right to appeal written on the custom paper/notifications are applicable.
IBC Internationale Spedition GmbH Linz is an authorized economic operator (AEO-F) aiming at securing the supply chain. Thus, all customers, partners, suppliers and subcontractors are advised to apply appropriate precautionary measures to their services rendered so as to fulfil the performance standards and regulations of a secure supply chain.